Privacy Policy

Last updated: January 2026

We provide services to both restaurant partners and the customers who order from them. This policy explains how we handle data for each group.

Part A: For Restaurant Owners & Partners

1. Information We Collect

We collect business-related information to operate your storefront:

  • Business registration and tax information
  • Card details (stored securely via Stripe for subscriptions)
  • Owner and employee contact information
  • Menu details, prices, and operating hours

2. How We Use Your Information

Your data is used strictly for platform operations:

  • Processing customer orders and facilitating payouts
  • Platform analytics and performance improvements
  • Billing and account management
  • Providing technical support

3. Information Sharing

We share your business information only with essential third-party service providers (such as payment processors and delivery logistics APIs) necessary to run your business, and for legal compliance.

4. Data Ownership

You retain ownership of your specific customer data, order history, and menu content. We act as a processor for your restaurant operations.

Part B: For Consumers (Customers)

1. Information We Collect

When you place an order or create an account, we collect:

  • Name, email address, and phone number
  • Delivery address and location data (if permitted)
  • Order history and preferences
  • Payment tokenization (we do not store full credit card numbers)

2. How We Use Your Information

We use your data to ensure a smooth ordering experience:

  • Fulfilling your delivery, pickup, or dine-in orders
  • Sending order status notifications and receipts
  • Providing customer support

3. Information Sharing

Your information is shared directly with the specific restaurant you ordered from and the delivery provider (if applicable) to complete your order. We do not sell your personal information to third-party marketers.

Common Policies

Data Security

We implement industry-standard encryption and security measures to protect both consumer and restaurant data. However, no method of transmission over the internet is 100% secure.

Your Rights

Depending on your jurisdiction, you have the right to:

  • Access, correct, or delete your personal information
  • Opt-out of marketing communications
  • Request a copy of your data

Cookies and Tracking

We use cookies and similar technologies to remember your preferences and analyze platform usage. You can control cookie preferences through your browser settings.

Contact Us

If you have questions about this privacy policy or your data, please contact us at:
Email: info@orderingwebsite.com

We use cookies to improve your experience, remember your preferences, and analyze how our platform is used. Essential cookies are always on. You can choose whether to allow optional analytics and marketing cookies. See our Privacy Policy for details.